Table of contents:
- How do you break bad news?
- 1. Prepare before speaking
- 2. Convey some of the facts
- 3. Avoid using high notes
- 4. Talking while looking him in the eye
- 5. No need to repeat things
- 6. Get help
Bad news or news is never good to say. Therefore, how you convey the news will greatly affect the reaction of the recipient. So, in order to avoid unwanted things, here are some strategies for delivering bad news so that it is received better.
How do you break bad news?
Usually, the delivery of bad news is often done when telling about illness to death. Well, this actually requires good communication skills and approaching the recipient of the news with empathy. Not just conveying and then leaving.
1. Prepare before speaking
Try to prepare yourself before telling the other person your intentions and goals. Including preparing answers to questions that may be asked.
Pay attention to the choice of words and when to say them. There is no need to rush because speech is irrevocable. Therefore, taking the time before sharing bad news with others can be very useful for both you and them.
2. Convey some of the facts
For example, when you are going to fire your employee or household assistant, of course there is a part of your heart that does not have the heart to state the reason openly.
Therefore, convey that you are going to fire them with news they really need to hear, as well as the whole reason. This is so that they do not repeat their mistakes in the future.
3. Avoid using high notes
Now, because no matter how good your words are, you will still deliver bad news. Therefore, the thing to pay attention to is the tone when telling the news. If you convey it in a high tone of course it can ruin the atmosphere that has been built.
Try to keep your voice low as you go through this process. This is intended so that the recipients of the news are not too afraid to feel the news when they hear the news.
4. Talking while looking him in the eye
One great strategy for breaking bad news is to look at the person you're talking to. Sit down with them first, as standing up can intimidate the person you are talking to, especially when telling bad news.
Plus, look him in the eye and tell him what to say. It sounds cliché, but at least looking the other person in the eye is a pretty polite thing to do when talking, especially about bad news.
5. No need to repeat things
Avoid talking for too long and not getting to the point. Give the other person what to know and let him or her ask questions about this issue. Of course you have to be honest if you know the answer and say you don't know if you don't.
If the other person doesn't understand or tends to reject the news, you should appreciate it because not everyone can immediately accept bad news.
6. Get help
Another strategy for breaking bad news is to bring in friends or support. If telling bad news is tough and difficult for you, try bringing in someone who can support both of you morally. Apart from that, you can also ask the experts for help on the problem you are going to bring up.
The strategy of delivering bad news is actually easy to read, but difficult to put into practice. Therefore, the first thing you have to do is prepare yourself. Rushing into the blunt can sometimes make words difficult to understand or lead to misconceptions.
